Day after day of cancellations.It was an unprecedented situation. Due to the COVID-19 pandemic, hotel and restaurant reservations slumped severely, practically dropping down to zero. Since 2020, the Japanese government’s “Go To Travel” and “Go To Eat” promotions have made user demand even more unpredictable.
This session covers Ikyu’s data usage in this turbulent period, how they achieved over 1 billion yen in monthly transactions through marketing, and their future goals. In addition, the session will discuss how Ikyu communicates with users.Introducing policies for elevating results and the data and marketing foundations that make them possible.